About Me

Welcome to my site! I currently live in the Denver-Boulder metro of Colorado, where I recently worked remotely as the Director of Product Design for RxVantage, the leading platform for connecting medical practitioners with life science companies. Previous to that I worked at leading startups Very Good Security and RightScale (Flexera post-acquisition). I began at RightScale in 2010, and during my time there I evangelized user-centered design throughout the company and grew a team of talented designers and researchers who made RightScale the leading cloud management platform as measured by top analysts Gartner and Forrester. I specialize in building out cross-functional design and research processes and growing and mentoring other designers as well as actively designing and conducting research for leading SaaS products at growth-stage companies.

My professional philosophy

  • As a hybrid leader and individual contributor, I am comfortable leading a team, working with executives on design strategy, creating designs in Figma, conducting user research, monitoring analytics, and even writing code when necessary.
  • Whether it is designing a complex new product, building a team of talented designers, or hiking to the highest peak in Colorado, I set lofty goals and push myself to complete them.
  • I love mentoring aspiring professionals and seeing them grow in their career.
  • I believe that a key role for any leader is to create a comfortable space free from unnecessary distractions and stressors so that each employee can do their best possible work to create products that customers love.
  • I am a strong supporter of Lean principles, and I work to cultivate an environment where cross-functional teams of developers, designers, and product managers collaborate closely together to move stories forward rather than throwing deliverables over a siloed wall.
  • I believe in establishing KPIs for projects early and gathering the necessary data to measure success.
  • I believe that Design plays an active role in product strategy and deserves a seat the table.

The environment I work to cultivate

  • Each team member is intrinsically motivated to do great work, and everyone celebrates both individual and team successes.
  • Each person’s ideas are carefully considered, but everyone is also comfortable moving past them if they aren’t the best solution to meet business objectives, solve user problems, or fit within technical constraints.
  • Good design is a core aspect of the culture, and decision makers believe that a poor user experience is a barrier to release rather than something to be ignored.
  • Success is driven by outcomes, not outputs, and the definition of done includes measures of success.
  • Regardless of background, anyone can succeed, diversity is celebrated, and harassment is not tolerated in any form.

On the lighter side

  • I previously organized the Santa Barbara UX meetup and founded the Santa Barbara UX Book Club. Today, I support a number of local UX meetups at different levels, including the Denver UX Meetup, the Denver UX Book Club, the Boulder UX/UI meetup, the Boulder UX Research Meetup, where I have led volunteer teams projects for local nonprofits.
  • Like many Colorado residents, I enjoy the outdoors.
    • In the summer, you will find me hiking, biking, camping, and taking photos in the mountains.
    • In the winter I may be skiing, snowshoeing, or curled up with a book in front of a fire.
  • I’m an avid reader of both nonfiction and fiction, particularly fantasy, science fiction, and mysteries.
  • I have a large collection of board games and participate in several gaming meetups.
  • I love theater, and have a broadway membership at the Denver Center for the Performing Arts.

Career Timeline

June 2024 - Present

UX Manager

Paychex

Managing the Retirement, Platform, and Design Systems teams. Implemented Agile methodologies that significantly improved efficiency, quality, morale, communication, and deliverable timeliness.

June 2023 - May 2024

Partial Sabbatical / Side Work

Lexicon Services

Took time to travel and improve professional skills. Implemented Lean UX processes and a new design system for Lexicon Services until the project was canceled.

November 2021 - May 2023

Director of Product Design

RxVantage

Led user research that uncovered major issues leading to a seven-figure revenue pivot. Created a new design system using Figma and Storybook which increased velocity by over 25%. Organized, hired, managed, and mentored a diverse design team.

July 2020 - October 2021

Product Design Lead

Very Good Security

Led design and research for a new onboarding experience which increased free trial conversion by over 250%. Led the transition of VGS properties to a new design system focused on improved accessibility and visual design.

September 2018 - July 2020

User Experience Manager

Flexera

Designed Flexera's onboarding connector, speeding time-to-value by over two months and leading to millions in enterprise cross-sells. Brought Lean UX processes to the design team, dramatically improving velocity and collaboration.

April 2010 - September 2018

User Experience Manager

RightScale Inc.

Led design of products ranked top in the 2019 Gartner Cloud Management and 2018 Forrester Wave Hybrid Cloud Magic Quadrants. Implemented cross-functional UX practices resulting in 40% velocity increases. Oversaw creation of the RightScale Design System.

May 2008 - April 2010

Information Architect

Enlighten (acquired by Perficient)

Created wireframes, specifications, web prototypes, and user flows. Conducted strategic research and performed usability testing for clients including Hunter Douglas, John Frieda, and Merrell Shoes.

August 2006 - April 2008

M.S. in Human-Computer Interaction

University of Michigan School of Information

Received the top School academic prize, the Margaret Mann Award. Second place at the ACM-SIGCHI Student Design Competition.

July 2005 - August 2006

Software Developer

Epic System Corporation

Wrote UI and back-end code for the Oncology software product. Conducted onsite usability research in hospital settings.

August 2001 - May 2005

B.S. in Computer Science, B.A. in English

Hope College

Computer Science & Literature Senior prizes. National Merit Finalist Scholarship.